Privacy Policy for ShopWithLuis Fishing Gear

Effective Date: December 4, 2024

Welcome to ShopWithLuis Fishing Gear. Your privacy is of utmost importance to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit our website, shopwithluis.com, or make purchases from our online store. By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

At ShopWithLuis, we collect both personal and non-personal information to enhance your shopping experience and help us provide you with the best possible service.

  • Personal Identification Information: We collect personal information when you create an account, place an order, or contact us for support. This may include:

    • Full Name
    • Email Address
    • Phone Number
    • Shipping and Billing Address
    • Payment Information (credit card details or PayPal account)

  • Non-Personal Identification Information: This includes data such as:

    • IP address
    • Browser type
    • Device information
    • Geolocation (based on IP address)
    • Pages visited and interactions on our website

  • Payment Information: When you make a purchase, your payment information is securely processed through third-party payment processors, such as PayPal or Stripe. We do not store your payment details directly.

2. How We Use Your Information

We use the collected information to provide, maintain, and improve our services. The ways we use your information include:

  • Order Processing: To process orders, confirm payments, and ship your fishing gear or outdoor products to the designated address.

  • Customer Support: To address inquiries, provide assistance with orders, and resolve any issues related to products or services.

  • Personalized Shopping Experience: To recommend products based on your preferences, past purchases, and browsing behavior, enhancing your shopping experience.

  • Marketing and Promotional Communications: If you’ve opted-in, we may send you promotional emails about our products, new arrivals, and special offers. You can opt-out at any time by using the unsubscribe link in any marketing communication.

  • Legal Compliance: We may use your information to comply with applicable laws, enforce our policies, and protect our rights and the rights of our customers.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and provide personalized advertising.

  • First-Party Cookies: These are set by ShopWithLuis and are used to store preferences, track your shopping cart, and remember login details.

  • Third-Party Cookies: These are set by third-party services like Google Analytics, Google AdSense, and advertising networks to track your browsing behavior and serve personalized ads.

You can control cookie preferences through your browser settings, but some features may not function properly if cookies are disabled.

4. Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may disclose your information to third parties for the following reasons:

  • Service Providers: We work with third-party service providers, such as payment processors, shipping companies, and website hosting providers, who help us operate our website and provide services to you. These third parties are obligated to protect your data and use it only to perform specific tasks for ShopWithLuis.

  • Advertising and Marketing: We may share your data with advertising partners (such as Google AdSense) to deliver targeted advertisements. These partners may use cookies and tracking technologies to serve ads based on your browsing history. You can manage ad preferences and opt-out of targeted advertising through the AdChoices program.

  • Legal Compliance: If required by law, we may disclose your personal information to comply with legal processes, such as subpoenas, or to protect the rights and safety of ShopWithLuis, our customers, or the public.

5. Data Security

We take your personal information seriously and employ industry-standard security measures to protect it. These measures include secure server connections, encryption for sensitive data (such as payment information), and access controls to prevent unauthorized access. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee the complete security of your data.

6. Your Rights and Choices

You have rights regarding your personal data, including the following:

  • Access and Correction: You can access, update, or correct your personal information by logging into your account or contacting our customer service team at [email protected].

  • Opting Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe by clicking the link provided in the email or by contacting us.

  • Data Deletion: You have the right to request the deletion of your account or personal data, subject to legal obligations and account retention policies. To make this request, please contact us at [email protected].

7. Children’s Privacy

ShopWithLuis does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will take immediate steps to delete such information. If you believe that we have collected information from a child under 13, please contact us at [email protected].

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

Street: 192 Woodland Park Cir W Gilberts, Illinois
Phone number: (847) 289-1124
Email: [email protected]
Website: shopwithluis.com